Privacy Policy
Last updated: December 07, 2025
This Privacy Policy explains how Mallu's Fresh Deliveries ("we", "our", or "us") collects, uses, and protects the personal information you provide while using our website, mobile app, or any related services (collectively referred to as the “Services”).
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, and billing details when you register, make a purchase, or contact us.
- Usage Data: IP address, browser type, operating system, pages visited, time spent, and referring URLs.
- Cookies & Tracking: Used to enhance your browsing experience and analyze site usage trends.
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process orders and send confirmations
- To respond to customer inquiries or support requests
- To send marketing or promotional materials (only with your consent)
- To comply with legal and security obligations
3. Data Security
We use industry-standard encryption, secure servers, and administrative safeguards to protect your personal data. However, please note that no internet transmission is entirely secure, and we cannot guarantee absolute safety.
4. Sharing of Information
We do not sell, rent, or trade your personal data. We only share it when necessary with:
- Trusted service providers (e.g., payment gateways, delivery partners)
- Legal authorities when required by law
- In case of a merger or business transfer
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data use
- Opt out of promotional emails
To exercise your rights, contact us at support@mallusfresh.com.
6. Cookies
Cookies help us improve your shopping experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.
7. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their content or privacy practices.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with laws, and resolve disputes.
9. Children's Privacy
Our services are not directed toward children under 13. We do not knowingly collect data from minors. If a child’s data is found, it will be deleted immediately.
10. Changes to This Policy
We may revise this Privacy Policy periodically. Updates will be posted here with a new “Last Updated” date. Continued use of our Services signifies your acceptance.
11. Contact Us
- Email: support@mallusfresh.com
- Phone: +91-9876543210
- Address: Mallu's Fresh HQ, 123 Business Street, Kochi, Kerala, India